IT Tech Support

IT Tech Support

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Job Description:

Job Responsibilities

  • Install and configure software and hardware of employees
  • Manage Windows, Linux servers
  • Set up accounts and workstations
  • Ensure security through access controls, backups and firewalls
  • Train staff on technologies
  • Maintain essential IT infrastructure of the Company with the offices in multiple countries
  • Maintain company security policies
  • Availability for monitoring alerts

Experience and Technical Skills Required

  • Experience of Windows Operating System.
  • Experience of Windows Server Operating System.
  • Experience working in environments that include Linux (Ubuntu server), Azure, Windows
  • Knowledge and experience of working with monitoring tools such as Zabbix/
  • Microsoft Azure
  • Working knowledge of shell scripting (PowerShell, Bash)
  • Active Directory
  • Network fundamental (DNS, DHCP, WiFi, troubleshooting networking issues)

Soft Skills

  • Fluent in spoken and written English
  • Excellent Communication Skills
  • Effective communication for presenting findings and collaborating with team members and stakeholders.
  • Attention to Detail
  • Adaptability and Continuous Learning
  • Willingness to adapt to new technologies and methodologies, and a commitment to ongoing learning and skill development.
  • Organized and able to work to a deadline. Requires the ability to manage multiple project requests at the same time.

Educational Requirements
Bachelor’s degree in computer science or a combination of equivalent professional training.

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