IT Tech Support

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Job Description:

Job Responsibilities

• Install and configure software and hardware of employees
• Manage Windows, Linux servers
• Set up accounts and workstations
• Ensure security through access controls, backups and firewalls
• Train staff on technologies
• Maintain essential IT infrastructure of the Company with the offices in multiple countries
• Maintain company security policies
• Availability for monitoring alerts

Experience and Technical Skills Required

• Experience of Windows Operating System.
• Experience of Windows Server Operating System.
• Experience working in environments that include Linux (Ubuntu server), Azure, Windows
• Knowledge and experience of working with monitoring tools such as Zabbix/
• Microsoft Azure
• Working knowledge of shell scripting (PowerShell, Bash)
• Active Directory
• Network fundamental (DNS, DHCP, WiFi, troubleshooting networking issues)

Soft Skills

• Fluent in spoken and written English
• Excellent Communication Skills
• Effective communication for presenting findings and collaborating with team members and stakeholders.
• Attention to Detail
• Adaptability and Continuous Learning
• Willingness to adapt to new technologies and methodologies, and a commitment to ongoing learning and skill development.
• Organized and able to work to a deadline. Requires the ability to manage multiple project requests at the same time.

Educational Requirements
Bachelor’s degree in computer science or a combination of equivalent professional training.

Role: