Recruiters Comments: Our multinational client is looking for Technical Analyst for an initial 6-month contract within the Dublin location.
- Sound Customer Support Technical Background.
- Min 3 years of experience –in Customer Facing and Support role
- Working experience on application projects.
- Exposure to applications such as Microsoft Teams, Microsoft Exchange, Skype for Business, Zoom or Active Directory knowledge would be very beneficial.
- Networking knowledge is important
- Experience in troubleshooting is beneficial
- Good knowledge of Application Support
- Customer/client facing role
- Install, maintain, troubleshoot, and supports both hardware and software components for the user group
- Responsible for performing preventive maintenance, test and repair of equipment
- Evaluates system configuration, addresses and resolves hardware, software and customer issues, to ensure effective use of hardware and software resources
- Engages users to determine their potential future business requirements
- Provides positive customer experience with each customer interaction
- Provides ongoing support of the standard hardware/software applications
Implements ways to optimize PC hardware resources in achieving business objectives.
- Assists in maintaining the local area network server systems.
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Contact: Vandana Sharma