Network Engineer (NOC) Tier 2 (Limerick)

Network Engineer (NOC) Tier 2 (Limerick)
QPTech-IT-211118

Recruiters Comments:
Our Limerick based client is looking for a Network Engineer.

Job Description:

 

Our Client can offer a happy, relaxed environment, where you will have the opportunities to learn and grow on a daily basis. Fast-paced, dynamic environment, perfect for those who love to be challenged.

The successful candidate will provide 2nd line technical support for company’s Network Operations Centre team to resolve faults/events per customers SLAs.

Key Responsibilities

  • Provide 2nd line technical support for company’s Network Operations Centre team to resolve faults events
  • Ensure customers are kept fully up to date with the status of notified incidents/queries as per SLAs
  • Mentoring of 1st line technical support engineers.
  • Provide timely completion of root cause investigations after fault scenarios.
  • Planning and execution of network change activities such as network configuration changes, platform migrations, software upgrades
  • Operational verification of new network infrastructure and platforms
  • Facilities Management – oversee the ongoing maintenance of company facilities across the country
  • Change management approval and scheduling
  • Vendor/partner interaction and escalation handling
  • Participation in company emergency callout Rota
  • Additional duties as required

 

Role:

Requirements

Key Required Competencies

  • 3+ years’experience in Network Operations Centre at Telecom operator
  • In depth knowledge of DWDM/Ethernet/IP/MPLS/Wireless, preferably specialized in one with a good grounding in the others
  • Excellent communication skills with ability to build strong relationships with peer engineers internally and externally in customer and vendor organizations.
  • Good understanding of Co-location Build (Power, Aircon, batteries, BMS)
  • Good understanding of transmission and routing & switching network principles, including service and network build experience in those platforms
  • Excellent time management and organizational skills and exceptional attention to detail with an ability to multitask
  • High levels of flexibility, willingness to learn and develop and awareness of future trends in the telecommunications industry
  • Fluent in written and spoken English
  • Eligibility to work in Ireland

Additional Competencies which would be highly advantageous (in order of priority)

  • Familiarity with one (or more) of the following vendor platforms – Nokia (formerly Alcatel-Lucent), Juniper, Ceragon, Ciena, or Coriant (formerly Tellabs)
  • Experience testing or validating Carrier Network design and rollout.
  • Cisco/Juniper/Nokia – IP/Ethernet certification
  • Track record of successful technical project execution
  • Familiarity with ITIL framework

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Salary: DOE
Recruitment Contact

Contact: Emilia Los

Telephone: 061 209 519

Email: hr@qptech.ie

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